Thank you for your interest in our gift cards. Before proceeding with your purchase, please read our refund policy carefully:
1. type of downloadable products: Our downloadable products are available as soon as they are sent to you as an e-mail attachment. Due to the intangible nature of these products, we do not offer refunds or exchanges once the download link has been sent.
2. confirmation of compatibility: It is the customer’s responsibility to ensure that their device and software are compatible with the downloadable product before finalizing the purchase. On our website you will find detailed information on the product specifications to which you can refer.
3. no physical shipping: Please note that downloadable products do not include physical shipping. All relevant files and content are sent electronically by e-mail. This eliminates the possibility of return shipping.
4. secure download procedures: We use secure download procedures to ensure the safe and successful retrieval of your purchased product. If you have any problems with the download process, please contact our customer service immediately.
5. technical support: In the event of technical problems or difficulties in accessing the downloadable product, we offer you technical support. Contact our support team at info@ventori.de for quick assistance.
6. contact information: If you have any questions about our refund policy for downloadable products, please contact our customer service team at info@ventori.de before completing your purchase.
Ventori Europe OÜ Sepapaja tn 6 Lasnamäe linnaosa Tallinn , Harju maakond 15551 Estonia
